Jackpot City Casino Quebec Canada Review : New Players in Canada Get $150 Signup Bonus and 10 Free Spins

Last Updated: March 2, 2024 Overall Rating: 4.5/5

As the popularity of online gambling continues to soar in Quebec, online casinos play a crucial role in providing a thrilling experience right from the comfort of your own home. At QuebecGambling.ca, our mission is to equip users with in-depth knowledge and insights about the world of iGaming, ensuring you make informed decisions that enhance your gaming journey.

Jackpot City website Jackpot City website
Rating Summary: Games and Software Rating: 4/5 Usability & Compatibility Rating: -/5 Banking Rating: 5/5 Fair Play and Safety Rating: 5/5 Responsibility Rating: -/5 Customer Support Rating: 4.5/5
Casino Info: Available in Quebec Yes Since: 1998 Live Chat: Yes Payout Speed: Ewallets - 1-2 business days Wire Transfer - 3-7 business days Credit cards - 2-6 business days Cheques - 1-21 business days Live Dealers: No Ongoing Promotions: Yes

In this comprehensive review, we introduce you to one of Quebec's premier online gambling sites - JackpotCity Casino. Owned by Baytree Interactive Ltd, the operator is specifically designed to captivate Quebec players with its vibrant gaming environment, offering a plethora of games that cater to all tastes and skill levels.

One of the standout features of this platform is its generous welcome bonus. Upon signing up, you are greeted with a whopping $1600 bonus, setting the stage for an exciting playing experience. Moreover, the operator boasts exclusive free spins with no deposit for their dedicated players and around-the-clock customer support, ensuring you are never left in the dark when you need assistance.

This Jackpot City Casino review serves as an expert walkthrough into the site. We'll explore the intricacies of the platform, from understanding and claiming bonuses with or without promo codes, to evaluating banking options, and optimizing user experience on both mobile and desktop platforms. Whether you're a seasoned player or just embarking on your online gaming journey, this guide offers valuable insights tailored to meet the needs of Quebec players. Buckle up as we dive into the premium online gaming experience that the iGaming site offers.

Different gaming and bonus items for exciting bonuses at Jackpot City casino

Bonuses and Promotions at Jackpot City Online Casino Canada

Setting the bar high in the world of online casinos in Quebec, JackpotCity ensures an enticing start for new participants and maintains excitement for existing members through a rich selection of bonuses and promotions.

A Grand Welcome: Unveiling the $1600 Bonus

As a warm welcome, the operator offers a spectacular $1600 welcome bonus, providing a boost to your initial gaming journey. This bonus is a match deposit bonus, effectively multiplying your initial funds and offering you more chances to win.

Claiming the welcome bonus is straightforward. Once you sign up and log into your account, you can make a minimum deposit of just $10 via numerous payment options including PaySafeCard, Neteller, VISA, or Mastercard. The bonus will be instantly credited to your account and remains valid for seven days. Please note that the welcome bonus comes with a wagering requirement of 70x.

Bonuses and Promotions

Keeping the momentum alive, the casino offers a plethora of ongoing promotions and bonuses. One standout Jackpot City Casino canada bonus is the exciting 100 Free Spins No Deposit bonus. As the name suggests, this is a no deposit bonus where you can start spinning and winning without putting down any initial deposit.

The eligible game for these free spins is the Mega Diamond slot, ensuring an exciting playing experience. Similar to the welcome bonus, this offer comes with a wagering requirement of 70x and the maximum winnings from these free spins bonuses are capped at $20.

Decoding the Wagering Requirements

The wagering requirement, in simple terms, is the minimum amount that participants must bet at the operator to unlock their bonus winnings. It's an integral part of online casino bonuses and on this gaming platform, the wagering requirement for the bonuses is 70 times.

For example, if you deposit $100 and receive a $100 credit bonus, the wagering requirement will be 70 x 100 = $7000. Once you have wagered this amount, you will be able to withdraw any winnings from your bonus.

This wagering requirement applies to all games except Sic Bo, Craps, Baccarat, Casino War & Red Dog, with some variations in the percentage of the wager that counts towards the requirement based on the game. Remember, playing on excluded games before meeting the playthrough requirements might result in voiding any winnings.

At this online casino, every game, bonus, and promotion is designed to enhance your online experience and maximise your bonuses. As you navigate the vibrant corridors of this online gaming hub, remember to keep the wagering requirements in mind, read through the terms and conditions, and, above all, enjoy your time at the platform.

Jackpot City Casino gaming library with their logo for diverse gaming options

Gaming Options at Jackpot City Online Casino

Stepping into the betting site is akin to walking into a virtual gaming paradise, rich in diverse options that cater to every player's taste. Let’s take a look at the options you’ll find after your Jackpot City Casino login.

Variety of Slots

Slot aficionados will feel right at home at JackpotCity Casino, given the extensive collection of slot games. The site offers a plethora of themes to suit every interest, from the enchanting worlds of fantasy to the thrilling realms of action-adventure. The slot games come packed with unique features and variations, keeping your gaming experience fresh and exciting.

Immortal Romance

One of the star attractions among this website's slots is the 'Immortal Romance' video slot. Powered by Microgaming, this vampire-themed game is known for its high volatility, providing gamers with an adrenaline-packed playing experience. Released in 2011, this 5-reel, 3-row game comes with 243 paylines. One can make a minimum bet of $0.30 and go up to a maximum of $30.00. The RTP stands at an impressive 96.86%. Its captivating feature of 4 Free Spins Games offering up to 25 free spins, combined with the potential to win up to 12,000 times your bet, truly sets this game apart.

Table Games and Live Casino

For those players who prefer a classic gambling atmosphere, JackpotCity casino offers an array of traditional table games, including Blackjack, Roulette, and Baccarat. Their live casino section transports you straight into a real-life gambling environment, where live dealers and real-time gaming heighten the thrill.

Atlantic City Blackjack

Among the standout table games, Atlantic City Blackjack holds a special place. This game by Microgaming, released in 2004, offers an RTP of 99.64%, promising a favorable return to players. The betting range caters to all types of players, with a minimum bet of $1 and a maximum bet of $200.

All Aces Poker

If poker is more your style, then All Aces Poker is your game. This video poker game, also powered by Microgaming, was released in 2018 and is available at this operator. With its high volatility and an incredibly high RTP of 99.92%, it offers high-risk, high-reward gameplay. The game allows bets from as low as $0.25 to as high as $25.

Mobile Gaming Experience

Jackpot City Casino Mobile ensures you can carry your desired operator in your pocket, thanks to its excellent mobile gaming offerings. This Quebec casino has dedicated apps for both iOS and Android platforms. Though the Android app is not available on Google Play Store, you can download the .apk file directly from their site. The mobile site is designed for effortless navigation, despite the absence of a search function. You can access the menu from the top left, making it easy to browse through your gaming options on the go.

A mobile phone in a spin loop for exploring Jackpot City's user-friendly platform

Navigating the JackpotCity Casino Platform

Nimble navigation is at the heart of an enjoyable online playing experience, and the operator aims to make this a reality.

User-friendly Interface

While the aesthetics of the JackpotCity desktop site may not be its strongest suit, it counters with a simple, straightforward interface. The menu is easily accessible, and multi-language support accommodates a diverse player base. However, mobile users may face slightly more navigation challenges compared to desktop users.

Game Search Features

While the platform may not provide advanced filtering options or sorting features, the vast collection of games is categorized into sections for easier navigation. Be it online slots, table games, or live dealer titles, users can directly go to their preferred category from the main menu.

Mobile and Desktop Compatibility

Whether you're on a desktop or mobile, Jackpot City Casino app ensures you can enjoy your gaming without any hiccups. The platform supports both iOS and Android devices, with dedicated apps available for each. However, the Android app isn't available on Google Play Store but can be downloaded as a .apk file from their website. While the desktop experience could benefit from some optimization, the mobile app offers a decent layout that's fairly easy to navigate. With the menu accessible from the top left, navigating your way around the platform becomes a breeze. However, do note that the site performs worse on mobile and the search function is not available.

A credit card in a spin loop for Secure Secure Payments and Data Protection of Jackpot City Casino

Payment Methods and Security

Payment options and security are vital considerations when choosing an online casino in Quebec. JackpotCity doesn't disappoint, providing a wide array of secure banking options for their participants.

Range of Banking Options

At JackpotCity Casino, players are spoiled for choice when it comes to payment methods. The site supports a mix of traditional and modern options, including credit and debit cards, e-wallets, and bank transfers. Some unique and noteworthy payment providers are also included to offer users complete flexibility.


PaySafeCard, a pre-paid payment method founded in 2000 in Austria, is one of the favored options. With its headquarters in London, UK, PaySafeCard is accepted at various notable brands such as Wiz Slots, Platin, Kajot, Cobra, and Let'sGo Casino. This payment method is known for providing secure and anonymous transactions, making it popular among players seeking privacy and security.


Neteller, a product of Paysafe Group Limited, is a digital wallet that's been servicing customers since 1999. With its roots in Canada and headquarters now in London, UK, Neteller has grown into a global player, providing fast and secure online transactions. It's embraced by many renowned brands like Bizzo, Hell Spin, Casitsu, 7Bit, and PowerPlay Casino. Its dedicated apps for both iOS and Android make it a convenient option for mobile gamers.


Visa Inc., established in 1958 in Fresno, California, is a universally accepted credit and debit card payment method. This well-established financial institution guarantees secure and speedy transactions, making it a preferred choice for various brands like Zeus Bingo, Spin Hill, Spin Samurai, Bacana Play, Spin Shake, and GoProCasino.

Deposit and Withdrawal Times

The website offers quick and efficient deposit and withdrawal processes. Users can adjust their personal deposit limits daily, weekly, or monthly, providing them with complete control over their gambling expenditures. However, keep in mind that the platform has a minimum withdrawal requirement. The time taken for withdrawals may vary depending on your chosen payment method, and funds may reflect in your account either in increments or as a single payment.

Security Measures for Transactions

Security is a top priority at JackpotCity Casino. To ensure the utmost safety of its players, the operator uses 128-bit SSL encryption technology. This sophisticated encryption technology safeguards all your personal and financial information, making every transaction secure and confidential.

A few customer support representatives for stellar customer support at Jackpot City casino

Customer Support at Jackpot City Casino Online

Customer service can make or break an online casino experience. The operator understands this and is committed to providing top-tier customer support.

Availability of Support Staff

At Jackpot City Casino, help is available around the clock. While they don't offer a live chat feature, the site's 24/7 customer support can be accessed via the Help page. Even though the platform lacks a social media presence, they provide a comprehensive FAQ section and a complaint submission page to assist its users effectively.

Methods of Contacting Support

In case of inquiries or issues, participants can turn to the detailed FAQ section for quick solutions. For more specific concerns, they offer a complaint submission page. Though a live chat feature isn't available, these other contact methods ensure players receive the assistance they need.

Quality of Customer Support

The customer support is dedicated to resolving issues promptly and professionally. While there may not be testimonials or player reviews available to gauge the responsiveness of the support team, the 24/7 availability of support, coupled with the comprehensive FAQ section, illustrates the platform's commitment to ensuring a smooth playing experience for all its users.

A big Jackpot City casino billboard in front of a city explains their story

About Jackpot City Casino Canada

Diving into the captivating world of online gaming, JackpotCity Casino stands as an illustrious landmark. With its foundation laid back in 1998, this online casino has grown into a renowned name in the global gambling arena. In this section, we'll delve into the fundamentals of the operator, exploring its origins, its evolution, and its core features that contribute to its sterling reputation and worldwide acclaim. Whether you're a veteran or a novice player venturing into online gambling, this comprehensive overview provides essential insights into this prominent platform.

History of Jackpot City Casino

The operator has been a distinguished name in the online gambling industry since its establishment in 1998. This celebrated platform, owned by Baytree Interactive Ltd., has woven its legacy over more than two decades, setting standards in the realm of online casinos. The iGaming site's remarkable journey is studded with achievements and notable milestones that reflect its commitment to providing top-tier gaming experiences. The platform's offering includes popular game types such as slots, video poker, live casino, and roulette, all powered by the reputable software provider, Microgaming.

Licenses and Safety Measures

A sense of trust is paramount when dealing with online gambling platforms. The gaming site is regulated by Kahnawake Gaming Commission (KGC), ensuring fair play and transparent operations. The platform also holds an eCOGRA seal of approval, a notable certification for online casinos signifying compliance with standards of fairness, safety, and responsibility.

Software and Game Providers

One of the pillars behind this casino's success is Microgaming, the sole software provider powering the platform's gaming selection. Since its inception in 1994, Microgaming has risen to prominence in the online gaming industry, providing cutting-edge solutions to numerous well-respected brands such as Sloto Zen, Spinz, Caxino, and many more. From thrilling slots like Immortal Romance, Break Da Bank Again, and Mega Moolah to classic games like Thunderstruck, this renowned provider offers a diverse range of gaming genres and categories.

Featured Highlights:

Jackpot City Casino in the Canadian Market

Stepping into the spotlight of the Canadian online gambling scene, the brand presents a compelling bonus offer for gaming enthusiasts. In this section, we delve into the platform's standing within the legal framework of Quebec, its popularity among Canadian players, and its robust responsible gambling policies.

Legal Status and Regulation in Quebec

While Quebec online gambling is a topic that navigates a rather intricate legal maze worldwide, the betting site finds itself on solid ground in Quebec. The casino operates under the auspices of the Kahnawake Gaming Commission (KGC), a licensing authority recognized across Canada. The KGC ensures that this operator adheres to strict standards of fair play and secure operations. Furthermore, the platform strictly abides by the age restriction law in Quebec, allowing only individuals who are 18 years or older to play its games, thus demonstrating respect for regional regulations.

Popularity Among Canadian Players

Jackpot City Casino has not only gained acceptance in the Canadian market, but it also enjoys a significant level of popularity. The operator has received accolades and positive feedback from Canadian players, applauding its vast game selection and enticing bonuses. Although exact numbers are hard to come by, the increasing number of positive reviews and high satisfaction rates speak volumes about its growing fan base in the region.

Responsible Gambling Policies

JackpotCity Casino ensures that the thrill of gaming doesn't tip into the realm of problem gambling. They propagate the concept that gambling is purely a form of entertainment, not an income strategy. They also help users keep a watchful eye on their gambling habits, encouraging them to monitor the time and funds invested in games.

Further supporting their dedication to responsible gaming, the site enforces strict age regulations, allowing only players who are at least 18 years old or of legal age in their jurisdiction. If users wish to shield underage family members from the gaming platform, options are available to restrict access.

For those who feel their gaming behavior may be becoming a concern, the site offers a range of self-help tools. Users can lock their accounts for a minimum of 24 hours or even up to six months to ensure they take a break from gambling. Also, during this self-exclusion period, users will not receive any promotional material to eliminate possible triggers.

Moreover, this operator provides users with the ability to set deposit limits on a daily, weekly, or monthly basis, empowering them to manage their gambling budget effectively. To implement any of these protective measures, the site's support team is available round-the-clock, proving that at JackpotCity, the player's well-being is always a priority.

A deck of card on a mobile phone for Jackpot City casino vs. other online casinos

Jackpot City vs. Other Quebec Online Casinos

In the world of online casinos, competition is fierce and standing out from the crowd requires more than just a flashy interface or a catchy name. In this section, we will explore how this gaming site differentiates itself from the crowd, evaluate its unique offerings, and pit it against some of its top competitors in the market.

Unique Features of Jackpot City Casino Online

This operator elevates the user's playing experience through several distinguishing factors that give it a leg up over the competition. Notably, the operator is renowned for its range of exclusive games and innovative bonuses. These offerings set the stage for an immersive and rewarding gambling experience that is hard to match. The unique combination of its high payout ratios, round-the-clock customer support, and cutting-edge security measures serve as a testament to its commitment to player satisfaction and safety.

Comparison with Other Online Casinos for Players from Quebec

When compared to other popular Quebec online casinos, this site often emerges as the preferred choice for many users. Its game selection outmatches many competitors, offering a greater variety of slots, table games, and live dealer options. Bonuses are another area where the platform shines, with generous welcome packages and frequent loyalty bonuses. In terms of user experience, this website is widely recognized for its intuitive interface, easy navigation, and swift payment processes.

Zodiac Casino

Navigating through the galaxy of online gaming, Zodiac Casino lights up the sky with its unique offerings. Owned by Fresh Horizons Limited and licensed by the Kahnawake Gaming Commission, the platform has been welcoming players since 2001. Its game roster, primarily powered by Microgaming, features a wide variety of slots, roulette, video poker, and enticing jackpot games. To ensure a safe gaming environment, the iGaming site provides responsible gambling tools such as deposit limits and self-exclusion options. With its multiple language support, including English, German, and French, Zodiac indeed paints a global yet localized picture.

888 Online

888 Online Casino, a stalwart in the online gambling industry, brings decades of experience to the table. Operated by 888 Holdings and licensed by multiple regulatory bodies, the site offers an expansive game library, featuring slots, live dealer games, jackpots, and a VIP Club for its esteemed players. The brand stands out for its impressive selection of bonuses, especially for Canadian players. Tested by eCogra and equipped with responsible tools like self-exclusion and deposit limits, 888 Quebec is committed to promoting a safe and secure playing environment.


Casumo Casino, known for its modern and user-friendly interface, offers a fresh perspective on online gambling. Licensed by multiple authorities, including Ontario's iGO, the UK's UKGC, and Malta's MGA, Casumo provides a comprehensive collection of games ranging from slots to live casino offerings. Its unique bonuses, including a rewarding VIP program, and a range of payment options, add to the site's allure. Casumo makes responsible gambling a priority, offering self-exclusion, wager limit, deposit limit, reality checks, and time-out options for gamers seeking assistance.

Why Choose to Play at Jackpot City Online Casino in Quebec

Choosing the iGaming site translates into embracing a world-class gaming experience. The brand outshines many of its competitors with its extensive and diverse game portfolio, generous bonuses, and outstanding customer support. Its user-friendly interface, paired with seamless navigation and transaction processes, ensures a smooth gaming journey for both rookies and veterans alike. The glowing testimonials and high satisfaction rates among its users further corroborate this operator’s reputation as a preferred online gaming destination.

Conclusion: Why Jackpot City Casino is a Top Choice for Quebec Players

As we near the end of our thorough examination of JackpotCity Casino in the Quebec market, it's time to recapitulate the main strengths that distinguish this online platform, shed light on areas where there may be room for improvement, and present a final verdict on why Quebec players should consider this platform as their prime choice.

Summary of Jackpot City's Strengths

JackpotCity Online Casino emerges as a strong choice in the Quebec gambling industry with its multitude of strengths. One of its standout features is the vast and diverse range of gaming options, catering to the tastes of all types of players. Its generous bonuses, both in terms of the welcome offer and regular bonuses, further enhance the appeal.

The website's dedication to providing a superior user experience is evident in its user-friendly interface, swift transaction processes, and easy navigation. Equally commendable is the operator's commitment to security, with advanced encryption technologies safeguarding players' information and transactions. Lastly, the platform's round-the-clock customer support, ready to resolve any issues or answer queries, is another major strength that enhances its position in the market.

Potential Areas for Improvement

While Jackpot City Casino has an impressive line-up of strengths, there are a few areas that could benefit from further enhancement. The inclusion of more software providers could diversify the gaming selection even more. Additionally, the introduction of a dedicated mobile app could streamline gaming for those who prefer playing on mobile devices. While its customer service is impressive, offering more languages in customer support could make it even more inclusive and accessible.


67% - Final Score Verdict from QuebecGambling.ca

Our comprehensive review of JackpotCity, conducted by our seasoned experts at QuebecGambling.ca, has shed light on the operator's strengths and areas needing improvement. With a cumulative score of 67%, the platform presents both appealing advantages and areas for future development.

While the website’s design and mobile performance have room for enhancement, it maintains strong features like multilingual support and an informative footer. The mobile experience, though not exceptional, is satisfactory and provides dedicated apps for both iOS and Android platforms.

A significant advantage of this operator lies in its generous welcome bonus and low minimum deposit, making it a compelling choice for newcomers. Yet, the high wagering requirement and limited variety in bonuses somewhat dampen its appeal.

The game selection is commendable, with a range of slot, table, and live dealer games. However, the lack of free play for non-registered users and reliance on a single software provider highlight potential areas for expansion.

Customer support is an area where the site could strive to improve. Although they offer 24/7 support and a helpful FAQ section, the absence of live chat and social media presence limits their overall effectiveness.

In terms of security, licensing, and responsible gambling, the site shines brightly. Multiple licenses, a mandatory KYC process, and a firm commitment to responsible gambling speak volumes about its dedication to providing a secure and ethical gaming environment.

Lastly, the platform's wide range of payment options, complete transparency about processing fees, and visible placement of this information on the site all contribute to its high score in this aspect.

In conclusion, despite certain areas needing improvement, JackpotCity Online Casino presents a robust offering for Canadian players, with strengths that make it worth consideration. It is crucial, as always, for prospective users to thoroughly examine all aspects of a site before committing. Responsible gambling should be the foremost priority as they embark on their thrilling online gaming journey.

Review details Reviewer: Meri Zimic Date Reviewed: June 27, 2023 Reviewed Casino: Jackpot City Editor's Rating: 4.5/5
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Meri Zimic - Author
Meri Zimic - Author

Since 2016 Meri Zimic is the Head Content Publisher on QuebecGambling.ca and other GambleSites Network websites. Meri's time is focused on casino & betting site comparisons, along with casino game, software and welcome promotion breakdowns. Although not Quebecois, she specializes in all provincial iGaming markets.

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